Discover the latest offers at The Old Hammam & Spa. We like to treat our guests to offers, vouchers and rewards to give you extra reasons to get together (or have some me-time), indulge and relax. Sign up to our mailing list on our Home page and join us on Facebook, Twitter and Instagram to be the first to hear about new offers - search @theoldhammam or click the socal media links at the bottom of the page. See our homepage for our latest offers!

Loyalty Card

The Old Hammam & Spa loyalty card is our little way of saying thank you. You can pick up a loyalty card from the reception when you visit The Old Hammam & Spa and start earning stamps right away. Each time you visit us and spend £29 or more in a single transaction, you'll earn a stamp. A reward is earned when stamps 2, 4 and 6 are collected. Please read our full loyalty card terms and conditions below.

Old Hammam Loyalty Card
Old Hammam Loyalty Card
Loyalty Card Terms and Conditions​​​
  1. You can use your loyalty card at The Old Hammam & Spa to earn stamps on a qualifying spend and to earn rewards, as further described in these terms.

  2. One stamp can be earned per customer per day when the qualifying spend in a single transaction totals £29 or more.

  3. To earn a stamp, a valid loyalty card must be presented at the time of purchase.

  4. You can obtain a loyalty card free of charge at The Old Hammam & Spa. Your loyalty card is issued by, and remains the property of, The Old Hammam & Spa. It may only be used as described in these terms. It is not a credit card, charge card or debit card and it cannot be used to purchase The Old Hammam & Spa products/services at

  5. A reward is earned when stamps 2, 4 and 6 are collected and can be claimed at the time or on a subsequent visit to The Old Hammam & Spa. When you earn your 6, a new loyalty card can be issued.

  6. Rewards are: 2 stamps = free soft or hot drink, 4 stamps = 1 hour extra use of facilities free and 10% off any treatments over £40 booked on the day (24 hour notice required), 6 stamps = free 2 hour use of facilities free and 10% off any treatments over £40 booked on the day (24 hour notice required).

  7. Rewards must be used by the guest whose name is printed on the loyalty card and are non-transferable. Stamps are personal to the individual loyalty card holder and cannot be pooled with stamps earned by another individual and redeemed together. You cannot transfer your stamps or rewards to any other person.

  8. It is not possible to merge the stamps and/or reward balances from more than one loyalty card onto a single loyalty card.

  9. Rewards may not be redeemed in conjuction with any other offer or promotion and no substitutions or cash alternative are available to the rewards specified above.

  10. The Old Hammam & Spa is not liable for lost, stolen or damaged loyalty cards.

  11. The Old Hammam & Spa reserves the right to refuse to accept a loyalty card or to limit the use of a loyalty card which is deemed to have been tampered with, duplicated, damaged or which otherwise is suspected to be affected by fraud, misconduct or unauthorised use. The Old Hammam & Spa may withdraw or cancel your loyalty card or take any other action it may deem appropriate if it suspects fraud, misconduct or unauthorised use of your loyalty card. The loyalty card shall become invalid once cancelled in such circumstances and you will not be able to redeem any stored rewards on your loyalty card. 

  12. The Old Hammam & Spa reserves the right to amend price(s) or offers at any time.

  13. Notwithstanding the above, nothing in these terms shall affect your statutory rights.

  14. The Old Hammam & Spa reserves the right to amend these terms at any time or withdraw the loyalty card scheme on reasonable notice. Any such changes will be posted on

  15. If you have any general enquiries, a query regarding your loyalty card or if you dispute any transaction that has occurred on your loyalty card please contact us on 020 8807 3330.